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PROFILE SUMMARY

Senior Salesforce Manager with 15 years' experience in designing and implementing Salesforce apps. Expert in Apex, SOQL, Lightning Components, and AI use cases.

PROFESSIONAL EXPERIENCE

Senior Salesforce Manager / Solution Architect

Genpact India Pvt. Ltd | Jan  2022 - Present

  1. Developed the Cora AP Flow solution, automating invoice processing with AI-driven workflows and dynamic automation.
  2. Implemented Lightning web components and Visualforce pages to enhance the processor portal and APaaS solution.
  3. Designed and managed custom Salesforce objects, fields, and validation rules to support business requirements.
  4. Oversaw code migration and packaging processes, creating beta versions and final releases of managed packages.

Technical Lead (Architect)

Metacube Solutions Pvt. Ltd. | May  2019 - Jan 2022

  1. Architected Asperato ONE, integrating multiple payment providers and automating payment collection processes in Salesforce.
  2. Enabled Dev Hub for scratch org management and handled code versioning and migrations using Bitbucket and SourceTree.
  3. Developed custom Lightning components and APIs, and led the technical design and documentation for project requirements.
  4. Directed the deployment of package metadata, managed beta testing, and coordinated release cycles.

.Net Developer

Various Projects | Jul  2009 - Mar 2019

  1. Implemented Service Cloud features for Beam Suntory, including case management and email alert automation, and managed data migration from Desk.com.
  2. Developed a custom UI for GEICO using ASP.Net Core and Angular for vehicle insurance symbol retrieval, and provided technical leadership for project success.
  3. Designed and developed the Euclid system for clinical trials using ASP.Net, C#, and Angular, and implemented Web API services and AngularJS for interactive UIs.
  4. Developed and maintained web applications with a focus on performance, reliability, and scalability, and led the team in adopting best practices.
  5. Created the Revionics Advanced Pricing System using ASP.Net, C#, and Angular, and implemented ASP.Net Web User Controls with asynchronous callbacks using Jquery.
  6. Managed system component integration and provided technical support for ongoing software improvements, ensuring seamless application operation.
  7. Designed and developed the E360 Feedback System using ASP.Net and C#, enhanced functionality with object-oriented programming, and contributed to the software development lifecycle.

Akshay - Senior Salesforce Manager with 15 years of experience in designing and implementing Salesfo

Akshay

Senior Salesforce Manager

Experience: 15 Years

TECHNICAL SKILLS

Apex Visualforce LWC Aura Service Cloud Sales Cloud Financial Service Cloud SOQL Batch and Queueable Classes Custom APIs  HTML CSS Angular MVC Lightning Web Components  MS SQL Server SOQL

EDUCATION

Bachelor of Engineering (Electronics & Communicati (Rajasthan University) - 2008

CERTIFICATIONS

  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Administrator
  • Salesforce App Builder Certification
  • PD1 Certification