Strategic program management – Strategic & Capital planning, Decision support & data warehousing, Program formulation & evolution, Budget preparation and Performance results management.

Financial Management – Financial accounting, management accounting, budget execution, Grants management and Cash management & treasury.

Operations Management – Records management, Technical assets management, Real state management, Facility & fleet management, Program & budget management and Travel management.

Human Resources Management – Employee lifecycle management, Employee transaction management, Time management, payroll accounting, position budgeting & control, HCM service delivery and Strategic planning & alignment.

Procurement & Supplier Relationship Management – Define requirement, market research, Synopsis & RFx, Evaluation responses, Issue purchase order & contract, monitor performance / contract administration and Inventory management

Constituent Services – Multi-channel service requirement, request processing, service delivery, Billing & accounting, Renewal & public processes, Inquiries and Security & authentication.

Tax & Revenue Management – Registration, Tax filing, Return processing, Payments & collections, Taxpayer accounting & services, Compliance case investigation & enforcement and Revenue accounting.

Public Security – Border & transportation security, Emergency personnel preparedness, Incidence response & case management, stockpile management, Information sharing & analysis and Enterprise architecture.