Installation

We help your subscribers in the installation and configuration of all the software and services required to connect to your service.

New Account Creation

Our agents will collect all the required information from your new subscribers, will do the data entry in your database, and create an account for them.

Account Login

Our agents can handle the login and password related issues of your subscribers.

Dial-up configuration

Your dial-up account users will be guided in a step-by-step manner so that they can configure dial-up networking on their machines.

Browser Configuration

Your subscribers will be provided support with browser configuration. A large number of browsers on a variety of platforms are supported. A complete list is given below.

Email Configuration

Users will be helped with email account configuration. Again a large number of
E-mail clients are supported. A complete list is provided below.

Billing

Users will be helped with email account configuration. Again a large number of E-mail clients are supported. A complete list is provided below.

Information Services and Value Added Services

We can provide information services to your subscribers depending upon your specific needs. For example, you may want to inform your valued subscribers about possible network outages beforehand. We can do that for you. Also, if you want, we can do cross selling, up selling of your other products to your subscribers.